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Hamilton Arc sensors and hardware are continuously evolving. These products rely upon internal electronics controlled by embedded firmware. The firmware may be periodically updated to include new features or fix potential bugs. ArcAir software is the primary tool that enables users to update to new firmware on sensors. The Arc Modbus OPC Converter software may also be downloaded from the links below and installed through a Micro-SD card.

The table below provides links to the latest firmware for download. If your sensor or hardware is currently at the latest firmware level then there is no need for a firmware update. The short video below provides an example of how firmware updates are done.

Arc Products
Product RefsFirmware Download LinkRelease Notes
Arc Wi Wireless BT Adapters 243460
243470
WI0MB005 Click to read
Arc USB Wireless Converter BT 243499
242333
WLCGB003
Conducell 4UxF 243590-x1xx CONUM031
Conducell UPW 243578
243579
CPWUM030
Arc Module Cond-P SU 10071707

No Updates

ORP 243060, 243061,
243062, 243063,
243050, 243051,
243052, 243053
No Updates
pH 242428-x3xx
238633-x3xx
243632-x3xx
EPHUM031
Arc Module SU pH 243233

EPHUM070

OxyFerm / OxyGold 24310x
24311x
243140-xx
EDOUM031
VisiFerm Arc and ECS 243666-1xx, 243666-2xx ODOUM043 Click to read
VisiFerm DO SU 10078255
10087920

ODOUM073

Click to read
VisiTrace 243560
243561
LDOUH006 Click to read
VisiTrace mA 10068709-xxxx

LDOUH102 (new)

Click to read
VisiPro 24340x
24342x
243667-xxx
ODOUH009 Click to read
VisiFerm mA 10070760-xxxx

ODOUH102 (new)

Click to read
VisiWater 10066566
243650
ODOUM043 Click to read
Incyte Arc 243950-021x
243950-031x

No Updates

Arc Module Incyte-P SU10073158

No Updates

Modbus OPC Converter10089359Ver 1.8.2

ArcAir Software - Firmware Update Example

How do I connect to hardware?

Connecting hardware to the computer is done through the Arc USB Power Cable. An example is shown below. There are two versions of the Arc USB Power cable

Cable Ref

DescriptionNotes
243490-01 Arc USB Power Cable VP8For all Arc sensors with VP connectors,
VisiFerm ECS, and Wi 1G Adapters (243460)
243490-02 Arc USB Power Cable M12For Wi 2G Wireless Adapter (243470)
with M12 8-pole connector

Additional connnection considerations: VisiFerm mA, VisiTrace mA, VisiPro, and VisiTrace products do not require a wired connection to the computer. These products can be updated using ArcAir software and Bluetooth wireless communication.

Updates to the Arc Wireless USB Bluetooth Converter are accomplished through the USB port on the computer (no cable is needed).

If you have questions about firmware or would like additional help then Hamilton Technical Support is available at the link below to answer your questions.

PROCESS ANALYTICS TECH SUPPORT

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