ArcAir Minimum Sensor Firmware Requirements

This article lists the minimum firmware levels for all Arc sensors to properly work with ArcAir Software.

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ArcAir software requires that the Arc intelligent sensors and related hardware are at a minimum firmware version to provide full functionality.

ProductMinimum Sensor Firmware Level
VisiFerm, VisiWaterODOUM038
VisiPro, VisiFerm mAODOUH00
VisiTrace, VisiTrace mALDOUH00
pHEPHUM010 or EPHUM030
ORPERXUM014 or ERXUM030
Conducell 4UxFCONUM014 or CONUM030
Conducell PWSECPWUM013 or CPWUM030
OxyFerm/OxyGoldEDOUM013 or EDOUM030
USB Bluetooth ConverterWLCMB002

Hamilton firmware updates are sequential by changing the last two digits to a higher number. Please consult your local Hamilton rep or office to obtain the latest firmware versions or refer to our firmware update Knowledge Base page.

When ArcAir Basic or Advanced software is installed on a windows-based PC the user has the ability to update firmware to the latest version. This requires a wired connection with the PC as shown below. Please note that VisiPro, VisiTrace, VisiFerm mA, and VisiTrace mA are the exception to this rule. These products allow for wireless firmware updates using Bluetooth communication.

Wired Connection with PC

Diagram showing ArcAir laptop software, Arc USB Power Cable, and Arc Sensor connected in series.

Arc intelligent sensors can be directly connected to a windows PC running ArcAir using the Arc USB Power Cable (Ref 243490-01). A PC with USB 2.0 ports that allow full power (up to 500 mA) is recommended.

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