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Hamilton Field Services on-site

Field Services

Hamilton’s experienced Field Service Team are ready to visit your facility to provide installation support, qualification support, service diagnostics, maintenance & calibration services, and tailored on-site training. Our on-site services ensure an effortless integration of Hamilton products with your systems. Let us take the set-up and maintenance stress out of your process.

Hamilton's Field Service Team offers on-site services to support our product portfolio. Our services ensure continued process system performance and reliability. Field services range from installation support to preventative maintenance, installation and operational qualification, calibration services and customized on-site training. Whether you need a process start-up, equipment servicing, sensor troubleshooting and maintenance or on-site personnel support, Hamilton can provide services that work for you and your process.

Field Service Options

We offer various field service options to fit your facility's needs. Our Field Service Team is trained to help you at any stage, from installation to long-running maintenance. See which Hamilton field services fit your needs.

Key Benefits of Field Services

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Cost Savings

Save on process costs by avoiding down-times and freeing up labor.

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Expert Support

Get expert support from experienced and factory trained technicians.

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Customer Satisfaction

Enhanced satisfaction and on-site, tailored support.

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On-site Service

We visit your site and work with your team and equipment.

What our customers say

We particularly appreciated the professional and personable approach.

The training on pH sensors was highly beneficial for us. After a detailed introduction to the fundamentals of pH measurement, electrode measurement principles, and the topic of troubleshooting/prevention, we had sufficient time to ask our specific questions. This enabled us to apply what we learned immediately and integrate it directly into our laboratory routine. We particularly appreciated the professional and personable approach of Mrs. Näf-Rüdiger, who guided us through the informative and application-oriented training session.

Romy Alisch, Wissenschaftlerin, Novozymes Berlin GmbH, Germany

We can recommend this seminar to both newcomers and advanced users.

The online training on handling oxygen sensors by Hamilton was very interesting and presented in an easily understandable manner. Our employees were comprehensively informed about the different types of sensors, their functionality, and potential application areas. Another focus of the seminar was on the practical use of this type of measurement technology. The topics covered, such as performing calibrations, assessing sensor quality, and troubleshooting, provide valuable information for us and facilitate our daily work. The explanations were very vivid, and the Hamilton team took ample time to answer our questions. We can recommend this seminar to both newcomers and advanced users.

Mathias Salomo, R&D Team Manager, c-Lecta, Leipzig, Germany

Great opportunity for us to engage in discussions with Hamilton experts

For us and our bioprocesses, it was crucial to learn more about optical sensors (O2, CO2) and exchange experiences in troubleshooting. The online seminar was a great opportunity for us to engage in discussions with the experts from Hamilton.

Patrick Berthel, Technischer Assistent, Leibniz-Institut für Naturstoff-Forschung und Infektionsbiologie, Jena, Germany

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