Support and Service
Installation & Beyond
Hamilton Field Service Engineers support your automated liquid handler from pre-installation through years of service.
Related to
Committed to Your Success from the Start
Support that Goes the Distance
From pre-installation to long-term performance, trust Hamilton’s Field Service Engineers to ensure that you receive maximum value from your automated liquid handler.
Professional Installation
Our customer-focused service coordinators oversee every detail of your installation process. Upon completion, our certified Field Service Engineers will verify and document that your liquid handler meets all performance criteria.
Preventative Maintenance and Field Repairs
Keep your Hamilton liquid handler performing at peak levels with routine preventative maintenance performed by factory-certified experts. Each service includes detailed documentation, including a Pipetting Performance Verification Report.
What you can expect
Performance from the Start
Efficient, precise setup with minimal workflow disruption keeps you productive.
Maximize System Uptime
Expert care reduces the risk of unexpected downtime.
Support Quality Standards
Service documentation aids compliance with quality requirements.
Backed by world-class service and support.
For over 75 years, the Hamilton name has been recognized globally for its unwavering commitment to quality. That pledge extends to creating long-term customer partnerships. We're proud to offer in-depth training courses, on-site field support, custom product builds, and so much more.
Let's Talk
Connect with a Hamilton expert to discuss solutions for your workflow. We are here to enable your success.
Request Type: