Application and Technical Support

Related to

Related to: OEM Microfluidic Technology
PIPEJET® Nano Dispenser
Non-contact, drop-on-demand dispenser for nanoliter volumes using piezo-actuated polymer tips, perfect for precision across a wide range of viscosities in your workflows.
Related to: Software and Converters
Arc ECS Adapter pH/ORP BNC

Arc ECS Adapters allow users to integrate Arc pH and ORP sensors into existing analog bioreactor systems and transmitters using standard millivolt inputs, ensuring compatibility without requiring system upgrades.
Related to: Product Category
Sensor Calibration

Safeguard process quality and integrity with routine analytical sensor calibration and verification. For this all-important task, depend on Hamilton Sensor Calibration essentials. These supplies are tailored to precisely calibrate our pH, oxidation reduction potential (ORP), dissolved oxygen (DO), conductivity, and cell density sensors.
As a market-leading sensor provider, we manufacture our liquid calibration standards, buffers, and solutions in-house to the highest standards so that you can be assured of consistent and long-term analytical sensor data quality. The same quality commitment applies to hardware and other resources used to verify performance in gaseous media or cell cultures.
Related to: Dissolved Oxygen Sensors Membrane Kits
OxyGold Membrane Kit
The Hamilton OxyGold Membrane Kit is specifically designed to maintain Hamilton’s OxyGold B and Oxygold G sensors.
The OxyGold Membrane Kit includes:
3 pieces of Membrane Cartridges
O-rings:
1 piece of 11.00 x 3.00
3 pieces of ID 9.00 x 1.00
1 piece of ID 7.66 x 1.78
Disposable pipet
Electrolyte must be ordered separately to match the sensor.
Related to: Product Category
Sensor Cables

Hamilton genuine sensor cables offer noise free communication for your analytical measurement. Proper selection of cables includes determining the type of sensor, the type of connection needed at the process control system or bio-reactor, and finally, the appropriate cable length. Our sensor cables easily withstand harsh environmental conditions to deliver consistent and accurate process sensor data in areas like biopharmaceutical manufacturing, food & beverage processing, industrial wastewater, and more.
Related to: Traditional Transmitters
Transmitter H220X

A 2-wire 24VDC transmitter for Explosive Atmospheres with options for either traditional sensors or Memosens pH/ORP. The H220X has both standard and advanced software depending on the application needs.
Related to: S7 / S8 Sensor Cables
pH Cable S7 / Open End

1m S7/S8 (2-connector) single coax cable with open ends. Ideal for connecting traditional sensors to transmitters.
Related to: Product Category
Automated Liquid Handling

Precise, accurate, and flexible liquid handling technology is the foundation for robust data. This is where Hamilton’s market-leading liquid handling platforms stand apart from the rest.
Our range of automated liquid handling platforms features pipetting optimizations like CO-RE II technology and other monitoring tools to boost your assay performance. Our dedication to continuous improvement and technology is one of many reasons why we continue to lead the market in automated liquid handling. And, our full line of consumables and integrated devices turns your liquid handling robot into a multi-tasking automation solution.
Related to: Optical Dissolved Oxygen Sensor Caps
ODO Cap H0

The ODO Cap H0 is suitable for applications requiring a short response time and compatibility with most fermentation and culture media. It offers a basic design with standard chemical resistance and temperature stability. It is compatible with the VisiFerm RS485 and the legacy VisiFerm DO sensors.
Related to: Product Category
Dissolved Carbon Dioxide Sensors

Integrate Hamilton’s CO₂NTROL dissolved CO₂ sensor for real-time, automated monitoring that supports your bioprocessing process control efforts. Built for biopharma production processes, the solid-state, maintenance-free DCO₂ design ensures consistently accurate dissolved carbon dioxide measurement while minimizing downtime. Through real-time monitoring of a critical process parameter (CPP), CO2NTROL can help to improve product yields and quality. Additionally, rely on expert Hamilton support and resources to help you achieve bioproduction reliability and scalability at every stage.
Related to: S7 / S8 Sensor Cables
1 m, 3 mm Cable S7 / Metrohm Type F Plug

S7 connector sensor cable with a Metrohm Type F Plug connector on the other end. 1 Meter length and 3mm diameter.
Related to: Product Category
Mount Kits

Hamilton offers a range of mount kits designed for efficient and secure installation of transmitters. These kits ensure that your transmitters are well-organized, easily accessible for operation and maintenance, and safely positioned within your workspace. By providing secure mounting options for cabinets, walls, or poles, Hamilton’s mount kits contribute to enhanced safety and streamlined workflows.

Your Reliable Partner

At Hamilton, we’re dedicated to providing top-notch technical support, offering remote assistance for seamless sensor integration, parameterization, and troubleshooting. Our application support services include training, expert consulting, and product demos to help optimize your operations. With extensive experience in sensor technology and third-party systems, our experts can tackle even the most complex integration challenges.

Our Technical Support Options

Knowledge Transfer & Webinars

Explore a wealth of knowledge with Hamilton’s array of webinars and other online training resources. Gain both theoretical insights and practical know-how aligned with the latest industry standards. Access our knowledge base, including downloads, FAQs, and articles.

Online Service

We always provide you with the latest information about our complete product portfolio. You can find all relevant documents within a very short time and download them free of charge.

Remote Support

Receive swift and expert assistance via phone and email. Count on us for technical support in installation, calibration, maintenance, and troubleshooting, as well as assistance with sensor connections to your processa control system.

Product Repair

We offer analysis and repair of Hamilton sensors and accessories when possible. Each repair request is evaluated and coordinated individually.

Product & Material Certificates

Download product and material certificates on our website or contact our tech support team if you need further support with product documentation.

Find Certificates

Application Support Services

Hands-on Training

Equip your team with the knowledge and skills they need to maximize the potential of your applications. Have our experts come and train your team on the measuring technology, installation, data interpretation, and provide them with tips and tricks to boost their confidence in using Hamilton sensors.

Demo

Do you want to see if a new measuring technology is working in your application? Get a sensor for a trail period to see the benefits it can bring in your process. Our team will give you an introduction into the workflow and how to collect the data. Implementing a new sensor technology in your process setup i can be quite challenging - our expert team is happy to support you with analyzing your process data.

Correlation Support

Navigate the complexities of application management with confidence with our expert consulting services. The cell density sensor fits your needs, but you are facing challenges to get a suitable correlation for your application. We are happy to support you in building a dedicated model.

Integration Support

You have a requirement to measure a particular parameter, but the challenge is how to integrate the correct measuring device into your data architecture digital control unit, or SCADA system to measure the required parameter. Our motto is to provide as little integration as possible, but as much as needed, for optimal functionality without unnecessary complexity. Whether you require basic functionality or a complete integration with all features, we can tailor our recommendations to suit your requirements.

We particularly appreciated the professional and personable approach.

The training on pH sensors was highly beneficial for us. After a detailed introduction to the fundamentals of pH measurement, electrode measurement principles, and the topic of troubleshooting/prevention, we had sufficient time to ask our specific questions. This enabled us to apply what we learned immediately and integrate it directly into our laboratory routine. We particularly appreciated the professional and personable approach of Mrs. Näf-Rüdiger, who guided us through the informative and application-oriented training session.

Romy Alisch
Scientist, Novozymes Berlin GmbH, Germany
We can recommend this seminar to both newcomers and advanced users.

The online training on handling oxygen sensors by Hamilton was very interesting and presented in an easily understandable manner. Our employees were comprehensively informed about the different types of sensors, their functionality, and potential application areas. Another focus of the seminar was on the practical use of this type of measurement technology. The topics covered, such as performing calibrations, assessing sensor quality, and troubleshooting, provide valuable information for us and facilitate our daily work. The explanations were very vivid, and the Hamilton team took ample time to answer our questions. We can recommend this seminar to both newcomers and advanced users.

Mathias Salomo
R&D Team Manager, c-Lecta, Leipzig, Germany
Great opportunity for us to engage in discussions with Hamilton experts.

For us and our bioprocesses, it was crucial to learn more about optical sensors (O2, CO2) and exchange experiences in troubleshooting. The online seminar was a great opportunity for us to engage in discussions with the experts from Hamilton.

Patrick Berthel
Technical Assistant, Leibniz-Institut für Naturstoff-Forschung und Infektionsbiologie, Jena, Germany

Backed by world-class service and support.

For over 75 years, the Hamilton name has been recognized globally for its unwavering commitment to quality. That pledge extends to creating long-term customer partnerships. We're proud to offer in-depth training courses, on-site field support, custom product builds, and so much more.

Let's Talk

Connect with a Hamilton expert to discuss solutions for your workflow. We are here to enable your success.

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