General Terms and Conditions
Important notice about COVID-19 and Purchases
Hamilton is an essential business and will continue to work diligently to supply laboratories around the world with needed equipment. Due to the unprecedented circumstances of COVID-19, Hamilton is implementing several new policies until further notice.
Automated Liquid Handling Instruments and Components Policy
Any order of automated liquid handling instruments and components may be set on a shipping schedule and shipped in partial shipments. All instrument and component sales are final and warranties are non-transferrable. Returns on conforming goods are not authorized.
Automated Liquid Handling Consumables Policy
Any order of automated liquid handling consumables may be set on a shipping schedule and shipped in partial shipments. If 60 days after issuance of a purchase order, there is no longer a need for consumables that have not yet shipped from Hamilton, we will offer you the ability to cancel the remaining portion of the consumables ordered with no penalties or additional charges. In all other situations, returns on conforming goods are not authorized.
Sales and Delivery
All sales are solely subject to our General Terms and Conditions of Sale (GTS). Customer explicitly consents that our complete GTS shall govern the sale and delivery unless, our order processing department receives notice of non-acceptance within 5 working days after sales order confirmation.
| North America | |
|---|---|
| Hamilton Company | |
| Hamilton Company | General Terms and Conditions of Sale for Consumables |
| Hamilton Company | General Terms and Conditions of Sale Non-Capital Purchase |
| Hamilton Company | General Terms and Conditions of Sale for Microlab Prep |
| Hamilton Company | General Terms and Conditions of Service |
| Hamilton Storage | General Terms and Conditions of Sale Capital Purchase |
| Hamilton Storage | General Terms and Conditions of Sale Non-Capital Purchase |
| Hamilton Storage | General Terms and Conditions of Service |
| Rest of the World | ||
|---|---|---|
| Hamilton Bonaduz AG, Switzerland: GTS in | German | |
| Hamilton Central Europe, Romania: GTS in | English | Romanian |
| Hamilton Germany GmbH, Germany: GTS in | English | German |
| Hamilton Italia S.r.l., Italy: GTS in | English | Italian |
| Hamilton France SARL, France: GTS in | English | French |
| Hamilton Sales & Service UK Ltd, England GTS in | English | – |
| Hamilton Nordic AB, Sweden: GTS in | English | – |
| Hamilton Iberia SLU, Spain: GTS in | – | Spanish |
| Hamilton Benelux B.V., Netherlands: GPS in | English | |
| Hamilton (Shanghai) Laboratory Equipment Co., China: GTS in | English / Chinese | - |
Purchase
All purchases are solely subject to our General Terms and Conditions of Purchase (GTP). Contractor explicitly consents that our complete GTP shall govern the purchase unless, our supply chain management is notified of non-acceptance within 5 working days after confirmation of receipt of purchase.
| North America | |
|---|---|
| Hamilton Company | |
| Hamilton Company | Condition for Sale |
| Hamilton Storage | Purchase Order Terms and Conditions |
| Rest of the World | ||
|---|---|---|
| Hamilton Bonaduz AG, Switzerland: GTP in | German | |
| Hamilton Services AG, Switzerland: GPT in | English | German |
| Hamilton Central Europe, Romania: GTP in | English | Romanian |
| Hamilton Germany GmbH, Germany: GTP in | English | German |
| Hamilton Italia S.r.l., Italy: GTP in | English | Italian |
| Hamilton France SARL, France: GTP in | English | French |
| Hamilton Sales & Service UK Ltd, England: GTP in | English | – |
| Hamilton Nordic AB, Sweden: GTP in | English | – |
| Hamilton Iberia SLU, Spain: GTP in | – | Spanish |
| Hamilton Benelux B.V., Netherlands: GPT in | English | |
| Hamilton Storage GmbH, Switzerland: GTP in | English | – |
| Hamilton General Order Delivery Instructions | English | German |