Automated Sample Storage
Customer Training
Hamilton is proud to offer training for our automated sample storage systems for both day-to-day users as well as your in-house service technicians.
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Training Designed to Meet Your Needs
For more than 40 years, the Hamilton name has been associated worldwide with uncompromising quality in automated storage systems for biological and compound samples.
Our automated sample storage system training courses have been specifically developed to cover the requirements and needs of our diverse customer base.
User-level training is intended to train users on system operations, and service training qualifies technicians to perform maintenance, diagnostic troubleshooting, and error recovery.
Elevate your support experience with personalized service training. Imagine having your own dedicated personnel seamlessly handle troubleshooting, backed by Hamilton's remote expertise. Empower your team with the tools to excel at technical problem-solving and enhance issue resolution efficiency.
Benefits
Receive Guidance from an Expert
We offer detailed insight into the equipment's functionality and best practices.
Enhanced Understanding of the Storage Platform
Learning how to effectively use your system will help maximize efficiency.
Build Confidence
Our service training gives power to the customer to fix minor issues.
Minimize System Downtime
Your team is better equipped to troubleshoot and resolve issues quickly.
2026 Training Course Schedule
Training Courses in Switzerland
| SAM HD/Pro | |
| SAM HD/Pro Basic Service Training (5 days) | May 4-8 |
| Verso | |
| Verso Basic Service Training (5 days) | October 19-23 |
| Verso Advanced Service Training (5 days) | June 1-5 |
| Verso Basic User Training (2 days) | Upon Request |
| Verso Advanced User Training (3 days) | Upon Request |
| Verso RESTful API Training (2 days) | June 16-17 August 18-19 |
| Verso Q-Series | |
| Verso Q-Series Basic Service Training (5 days) | June 29-July 3 October 12-16 |
| Verso Q-Series Advanced Service Training (3 days) | April 13-15 |
Training Courses in the United States
| BiOS | |
| BiOS Basic Service Training (5 days)* | May 4-8 September 21-25 |
| BiOS Basic User Training (5 days) | April 13-17 August 10-14 |
| SAM HD/Pro | |
| SAM HD/Pro Basic Service Training (5 days) | June 1-5 September 28-October 2 December 7-11 |
| Verso | |
| Verso Basic Service Training (5 days)* | April 20-24 July 27-31 November 2-6 |
| Verso Basic User Training (2 days) | April 8-9 July 22-23 October 21-22 |
| Verso Q-Series | |
| Verso Q-Series Basic Service Training (4 days)* | March 24-27 June 23-26 September 15-18 November 17-20 |
| Verso Q-Series Basic User Training (1 day) | March 23 June 22 September 14 November 16 |
*Advanced and/or customized service training upon request
Register for an Upcoming Training
Training Locations
Training courses are available at our Hamilton Storage facilities in Domat/Ems, Switzerland, and Franklin, Massachusetts, USA.
Domat/Ems, Switzerland
Franklin, Massachusetts, USA
Register for a Webinar
Hamilton offers automated sample management webinar sessions for each of our products. Check out the lineup of available webinars and register for one today.
Backed by world-class service and support.
For over 75 years, the Hamilton name has been recognized globally for its unwavering commitment to quality. That pledge extends to creating long-term customer partnerships. We're proud to offer in-depth training courses, on-site field support, custom product builds, and so much more.
Let's Talk
Connect with a Hamilton expert to discuss solutions for your workflow. We are here to enable your success.
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