Support and Service

Field Upgrades

Contact our Field Service Engineers to enjoy the benefits of a reconfigured and upgraded Hamilton automated liquid handler.

Talk to Our Experts

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Automation Attuned to your Dynamic Needs

Keeping Your Automation Future-Ready

Hamilton’s Field Upgrade services allow your Hamilton automated liquid handler to adapt to your evolving requirements. This service is currently available for our Microlab STAR Line solutions.

Whether you seek to enhance walkaway time, increase sample throughput, or automate additional assays, our factory-certified Field Service Engineers can reconfigure and upgrade your hardware quickly and easily. Most changes may be made in your lab within one to two days to minimize downtime and maximize the value of your automated liquid handler investment.

What you can expect

Enhance Walkaway Time

Refocus more of your precious time on higher-value tasks.

Increase Throughput

Accelerate your workflows without sacrificing quality.

Automate Additional Assays

Expand or consolidate different assay types on one automated platform.

Optimize, Expand, and Enhance

Hamilton Field Service Engineers are equipped to make many changes to your Microlab STAR Line automated liquid handler. Examples include:

  • Devices such as a vacuum station, heaters, coolers, and shakers
  • Up to 8 x 5 mL CO-RE II pipetting channels
  • Up to 16 x 1 mL CO-RE II pipetting channels
  • CO-RE Multi-Probe Heads (96 and 384)
  • Labware handling tools (CO-RE Gripper, iSWAP, Tube Gripper Channel)
  • Imaging channel with USB camera
  • Single-arm instrument upgrade to dual-arm instrument
Backed by world-class service and support.

For over 75 years, the Hamilton name has been recognized globally for its unwavering commitment to quality. That pledge extends to creating long-term customer partnerships. We're proud to offer in-depth training courses, on-site field support, custom product builds, and so much more.

Let's Talk

Connect with a Hamilton expert to discuss solutions for your workflow. We are here to enable your success.

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