Services and Support
Field Services and Technical Support
Hamilton offers on-site service in many countries and technical support globally. Our field service experts will visit your facility to help with installation support, initial qualification & operation qualification (IQ/OQ), service diagnostics, maintenance, and user training. Our technical support team is available over the phone and email to trouble-shoot Hamilton sensors and accessories remotely.
Hamilton Process Analytics offers a variety of services and support to our clients. We provide field service, technical and application support, as well as a range of online resources. Our Field Service team enables on-site support of our product portfolio to ensure performance and reliability from installation support to preventative maintenance, including initial qualification & operation qualification, calibration services, diagnostics and tailored training programs. Contact us to find out if we offer field services in your country. Hamilton's technical support team provides troubleshooting via phone and email, offers application support, as well as virtual installations and trainings.
Services and Support Options
Why Hamilton?
Since its invention of the first lead-shielded syringe in 1947, Hamilton Company has set the standard for analytical fluid handling and measurement. Hamilton offers measuring solutions for a complete measurement loop, including sensors for pH, dissolved oxygen, dissolved CO2, conductivity, viable and total cell density, and ORP. Our products are characterized by proven quality and outstanding performance, backed by decades of engineering and manufacturing expertise in innovative design.
Resources
-
Catalog - Process Analytics
Download the Process Analytics sensor catalog to learn about the complete offering of Hamilton process sensors and accessories.
-
Glossary of Sensor & Biopharma Acronyms & Abbreviations
Acronyms and abbreviations are commonly used with process analytics measurements found in the biopharma industry. This glossary is an attempt to de-code some of the more frequently used acronyms.