Technical Support

Hamilton's Technical Support team is here to provide product trouble-shooting, repair, application support, virtual start-up support, and more. Our dedicated team can provide support over the phone or via email. Contact us to get the help you need.

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Local Technical Support Contacts

Europe | Middle East | Africa

Email: [email protected] Phone: +41 58 610 00 85

Americas | Pacific

Email: [email protected] Phone: +1 775 858 300 x1107

Germany | Austria

Email: [email protected] Phone: +49 89 2488 04 808


Email: [email protected] Phone: +86 021 61 646 567

You can reach competent and helpful product specialists via the Hamilton hotline or by e-mail. Hamilton is your reliable partner when it comes to supporting the integration, parameterization, or calibration of sensors on site or remotely. Customer concerns are handled professionally and promptly.

To complement our portfolio, Hamilton also offers analyses and repairs of the products we supply when possible. We will gladly take care of the logistics of your returned goods or conduct an on-site or videoconference inspection of the problem. Depending on the type and severity of the issue, the analysis can be carried out by a qualified Hamilton service engineer in cooperation with the internal team, and a recommended solution will be provided.

Our Technical Support Options

Technical Support

Our product specialist can be reach via phone or by email. Rely on us for remote integration, trouble-shooting, maintenance, or calibration of Hamilton sensors. We provide advice on the selection of sensors and accessories.


Application Support

Our application support specialist will assist you with specific usages and applications of our products. Get online support during the implementation process.

Product Repair

We offer analysis and repair of Hamilton sensors and accessories when possible. Each repair request is evaluated and coordinated individually.

Virtual Training

Hamilton offers a variety of webinars, lunch-and-learns, and other online training. Get theoretical and practical knowledge in line with the latest industry standards.

Virtual Start-up Operation

Our application support specialist can virtually support you with the installation, set-up, and calibration of Hamilton sensors.

Product & Material Certificates

Download product and material certificates on our website or contact our tech support team if you need further support with product documentation.

Find Certificates

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