Microlab® Prep™ CO-RE II Service Upgrade

Hamilton is excited to offer customers a complimentary upgrade to its state-of-the-art CO-RE II pipetting technology. The information below will assist you in scheduling your upgrade and exporting your calibration data. Once scheduled, Hamilton will provide you with a shipping kit to mail in your Prep’s pipettors.

Additional device upgrades will occur at customer sites in tandem with preventative maintenance visits. Please follow the instructions for “How do I export my calibration data” below. This data is required to submit your upgrade request.

Schedule Your Upgrade

How do I export my calibration data?
1. Insert a USB flash drive into one of the side ports on the ML Prep. Then, press the following buttons to export the calibration data.
2. Tap the settings icon in the upper, right corner of the ML Prep UI.
3. Select the “Instrument” tab.
4. Tap the “System Calibration” icon.
5. Select “Export Data” in the lower, right corner of the ML Prep UI.
6. Select a location on your flash drive to save the exported data. Then, tap “Save”.
7. Remove the flash drive from the ML Prep and transfer to a separate computer with internet.
8. Attach the exported file to the CO-RE II Upgrade Scheduling Form.
What is CO-RE® II Technology?

CO-RE II is used to attach disposable tips and tools to the pipetting channel of the Microlab Prep. CO-RE II technology will enhance existing hardware, extend tip longevity, and improve tip alignment and retention.
Are CO-RE II tips compatible with CO-RE hardware?

Yes. Backwards compatibility of the tips with the legacy version of the stop disk is guaranteed. However, once stop disks have been changed to CO-RE II, legacy tips must not be used.
Is there an error which appears if I use current CO-RE tips with CO-RE II stop disks?

No, current CO-RE tips paired with CO-RE II stop disks will not seal and may leak.
Can my system be retrofitted with legacy CO-RE stop disks?

Customers will not be downgraded to legacy CO-RE technology.
How can a lab user distinguish CO-RE and CO-RE II tips?

CO-RE II tips are clearly labeled on the outside of the case box, blister pack cover, and have “C2” printed on the tip rack barcode label.
Do CO-RE II tips have a new part number?

No, part numbers will not change.
When should I upgrade my Prep to CO-RE II?

An instrument should be upgraded when a user has depleted their CO-RE tips and have CO-RE II tips.
Will I be charged to upgrade my Prep to CO-RE II?

The upgrade is covered free of charge.
What is the lifespan of CO-RE II stop disks and O-rings?

Several duration tests were conducted to exhibit CO-RE II stop disk and tip longevity. CO-RE II stop disks are expected to last throughout the Prep’s lifespan and O-rings have an enhanced lifespan up to 500,000 squeeze cycles.
How will my Prep channel heads be updated to CO-RE II?

The heads will be upgraded at a Hamilton facility. Pipette heads will be removed by customers, shipped to a Hamilton facility, upgraded to CO-RE II, and shipped back to the customer. Upgrade and shipping costs will be covered by Hamilton.
How long will the upgrade take?

Including shipping time, it is estimated that the CO-RE II upgrade process will take ~1 to 2 weeks from initial shipment.