This course covers servicing of the SAM system. To reinforce the theoretical portion of the course, practical examples and demonstrations are provided. System servicing is given special emphasis.

Course Content

  • Introduction to SAM
  • System safety management
  • Installation
  • Overview and hands-on experience of:
    • Hardware
    • Functionality
    • Software
  • Service software
  • System management operation
  • Service strategy
  • Spare parts and service case
  • Preventative Maintenance
  • Troubleshooting and error recovery
  • Refrigeration
  • Replacing of components

Target Group: Service engineers who need to support the SAM system.


  • Electronic knowledge and electronic test equipment
  • Mechanical skills
  • PC knowledge with XP and Windows 7 knowledge
  • Basic database knowledge
  • English language

Location: At Hamilton Storage Technologies

Duration: 5 days

Course Fee: $8,715 (max. 3 people)

Certificate: Proficiency Certificate