Increased Uptime by Proactive Maintenance
STARwatch is a service that significantly increases the uptime of your STAR instrument.
Running behind the scenes, STARwatch continuously monitors the condition of your instrument:
- Data are captured and analyzed automatically
- Error messages and critical patterns are recognized
- Hamilton Service is immediately notified to provide proactive intervention
Benefits for our customers:
- Fit service interventions in your production schedule
- Maximize system reliability and instrument runs
- Receive system information
- Monthly reports about method usage and tip cycles
For further information, please contact your responsible HAMILTON subsidiary or our Technical Support [email protected]
Please find general information about our Technical Service >>here.