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Increased Uptime by Proactive Maintenance

STARwatch is a service that significantly increases the uptime of your STAR instrument.
Running behind the scenes, STARwatch continuously monitors the condition of your instrument:

  • Data are captured and analyzed automatically
  • Error messages and critical patterns are recognized
  • Hamilton Service is immediately notified to provide proactive intervention

Benefits for our customers:

  1. Fit service interventions in your production schedule
  2. Maximize system reliability and instrument runs
  3. Receive system information
  4. Monthly reports about method usage and tip cycles

For further information, please contact your responsible HAMILTON subsidiary or our Technical Support [email protected]

Please find general information about our Technical Service >>here.