Instrument Field Service
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Canada,
Mexico, Central America, South America, Far East, & Pacific
Rim
Europe, Africa, & Asia
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| The Hamilton
U.S.A. National Service Department is proud of providing
prompt and accurate customer service for robotic instruments
products (MICROLAB® AT/AT+, MICROLAB F.A.M.E., and
MICROLAB 2200 and 4000/4200). Field Service Specialists,
located throughout the United States, are available when
your instrument is not performing properly, and immediate
service assistance is required. Each Specialist carried
the tools and parts necessary to correct most problems
quickly, and all repairs are covered by a 60-day labor
warranty and a one-year service parts warranty. If the
Specialist doesn't have a part, our regional parts depots
located in Reno and at the FEDEX PartsBank in Memphis,
provide rapid parts availability. Each Service Specialist
is accessible through a nationwide paging system, and
through our 24-hour Service Hotline. |
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Has
a Hamilton Field Service Specialist visited you
regarding your MICROLAB® instrument?
If
so, please fill out
this short survey
about your recent visit.
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If you need service on your robotic instrument, please
call the Service Hotline (800-527-5269). Please have your
model and serial number ready. A Service Specialist will
troubleshoot and attempt to repair your problem with a
phone call. If on-site service is necessary, a field specialist
will be dispatched.
For MICROLAB
Diluters and Dispensers Service, click
here.
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