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Field Service Specialist

Position Title Field Service Specialist
Business Division Hamilton Robotics

Boston, MA

Job Description

Hamilton Robotics is seeking a Field Service Specialist to join our Robotics team, supporting, repairing and maintaining robotic instrumentation.  The ideal candidate will work in the field and support the Boston/Cambridge area and the surrounding areas.

As a Field Service Specialist with Hamilton Company you will be tasked with providing high quality customer support through instrument installation, maintenance and troubleshooting.. 

Essential Job Functions
  • Responsible for new equipment installation.
  • Perform preventative maintenance.
  • Troubleshoot and repair Hamilton equipment.
  • Report problems and perform root cause analysis on instrument failures.
  • Ability to learn new robotic operating systems.

Knowledge, Skills and Abilities
  • A high desire for quality.
  • Demonstrated experience working in the field as well as corporate setting.
  • Ability to train non-technical personnel on highly technical material.
  • Ability and willingness to work in a safety conscious manner necessary due to potential hazardous chemicals and biologicals.

Education and Experience
  • Must have an Associates or Bachelor’s degree in electronic technology or comparable experience.
  • Minimum of 2 years Field Service experience preferably in the biomedical field
  • Ability to lift, carry, push, pull or otherwise move approximately 60 lbs
  • Must be able to travel to and from customer sites.